Privacy policy

General information

We will only process your personal data in accordance with applicable privacy laws. The following privacy policy will inform you about the type, scope and purpose of the collection, processing and use of personal data by Skilletic.

Contact information – basic data
Skilletic
Dr Ivana Ribara 11
Novi Sad
Serbia
+38163301809
Studio@skilletic.com

Statement of Conversion 

All payments will be made in Serbian currency – dinars (RSD). The amount for which your credit card account will be debited is obtained by converting the price in euros into Serbian dinars according to the official exchange rate of the National Bank of Serbia. When debiting your credit card, the same amount is converted into local currency according to the exchange rate of the credit card association. As a result of this conversion, there is a possibility of a slight difference from the original price listed on our website. All prices are expressed with VAT and there are no additional costs.

Customer service

Data Protection Officer

We have appointed our data protection officer and you can contact him at:
Dr Ivana Ribara 11, Novi Sad, Serbia
or
Studio@skilletic.com

Delivery

Any product or program becomes available on the site after payment and has a limited duration depending on the structure of the product/program associated with the subscription.

Claims policy

Protection of confidential transaction data

When entering payment card data, confidential information is transmitted via a public network in a protected (encrypted) form using the SSL protocol and the PKI system, as currently the most modern cryptographic technology. Data security during purchases is guaranteed by the payment card processor, Banca Intesa ad Beograd, so the entire payment process is carried out on the bank’s website.
Payment card information is not available to our system at any moment.

Refunds

In the case of returning goods and refunding funds to a customer who previously paid with one of the payment cards, partially or in full, and regardless of the reason for the return, SKILLETIC   is obliged to make the refund exclusively via VISA, EC/MC and Maestro payment methods, which means that the bank will refund the funds to the card user’s account at the seller’s request.

Use of the website

All material on this website (hereinafter referred to as the “Site”) is protected by copyright and any unauthorized use may constitute a violation of the Law on Copyright and Related Rights, the Law on Trademarks or other laws in the field of intellectual property. Except as otherwise indicated elsewhere on this site, you may view, copy, print or download all content solely for your personal, non-commercial use and for informational purposes, provided that all copyright notices or other proprietary information contained in the original document keep in all copies. You may not modify the content of this site in any way, nor reproduce or publicly display, perform, distribute or otherwise use it for public or commercial purposes. Notwithstanding the foregoing, any software or other material available for download or use through this site that has its own terms of use or license is governed by those terms. If you breach any of these Terms, your permission to use the Site will be revoked and you will be required to immediately destroy any content you have downloaded or printed.

Except as expressly stated otherwise herein or on another page of this Site, nothing contained herein, whether express, implied, disclaimer or otherwise, grants you any right to use any intellectual property found on the Site.

Information

Any materials, feedback or other information you provide to this Site or to   SKILLETIC   in connection with this Site (“Information”) will not be considered confidential or proprietary.  SKILLETIC will be the sole owner of all information collected on or in connection with the Site.  SKILLETIC has no obligations in relation to such information and is free to use it without restrictions for any purpose (such as use, reproduction, modification, publication, (re)distribution, public display, etc.) and without crediting the source.

It is prohibited to post or transmit to or from the Site any illegal, threatening, defamatory, humiliating, obscene, pornographic or other materials that violate any laws.

User privacy protection

On behalf of SKILLETIC, we undertake to protect the privacy of all our customers. We collect only necessary, basic data about customers/users and data necessary for business operations and informing users in accordance with good business practices and with the aim of providing quality service. We give customers choices including the ability to decide whether or not they want to be removed from mailing lists used for marketing campaigns. All user/customer data is strictly kept and is only available to employees who need this data to perform their work. All SKILLETIC employees (and business partners) are responsible for respecting the principles of privacy protection.

VAT statement

SKILLETIC is not in the VAT system
SKILLETIC is not registered in the VAT system
SKILLETIC is not liable for VAT

Information about Skilletic services

We use the Skilletic services to run targeted campaigns, which are designed to display advertisements that are relevant to you. The following additional information applies to these services:

Use of data

Legitimate interests
When processing your data, we pursue the following legitimate interests:

– displaying relevant advertisements to the user
– improving our service
– protection against abuse
– statistics

Duration of storage
We will keep your data until your interest in deletion or anonymization prevails.

We retain your personal information as long as necessary to provide services to you and others, as well as to comply with our legal obligations. If you no longer want us to use your personal information or provide you with services, you can request that we delete your personal information and close your account. Please note that if you request deletion of your personal information, we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with research, terms of use and undertaking other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

Rights of the affected user
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we have about you. This does not include any data we are required to hold for administrative, legal or security purposes.

You have the right – under certain conditions:

  • to request information about data processing,
  • to correct your information,
  • to delete or block data,
  • to restrict processing,
  • to object to the processing of your data,
  • to receive your data in a portable format and to transfer it to a third party,
  • to withdraw your consent to the processing of your data for the future and
  • to complain to the competent supervisory authority about any unacceptable data processing.

You can ask questions, for example, via the following email address: Estudio@skilletic.com

Requirement or obligation to provide data
To the extent that this is not expressly stated during collection, providing data is not necessary or mandatory.

What personal data do we collect and why do we collect it

Comments
When visitors leave comments on the site, we collect the data displayed in the comment form, as well as the visitor’s IP address and user agent user string to help detect spam.

An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you’re using it. The privacy policy of the Gravatar service is available here:  https://automattic.com/privacy/ . After your comment is approved, your profile picture is visible to the public in the context of your comment.

Media
If you are uploading images to a website, you should avoid uploading images using embedded location data (EXIF GPS). Website visitors can download and extract location data from images on the website.

Contact form
If you use our contact form to send us a message, we will only use the information in the form to answer your question and contact you about your enquiries. The information you provide through our contact form will not be processed in any other way and will only be used to communicate about your questions.

Embedded Content from Other Websites
Articles on this website may include embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor had visited another website.

These websites may collect information about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Use of your data
We follow the principle of data economy, i.e. we need all collected data to fulfill the respective purpose. There is no other use beyond this.

Your personal data will not be transferred to third parties without your express consent or without a legal basis. After completion of processing, your data will be deleted. If there are retention obligations or risks related to subsequent tasks to provide evidence, the data will be blocked for further use. After the expiration of tax regulations and commercial law regulations, this data will be deleted unless you have expressly consented to its further use.

Data sources
We receive data from you (including through the devices you use).

Transfer of data to third countries
Data is transferred to third countries outside the European Union. This is done on the basis of legally prescribed contractual regulations aimed at ensuring adequate protection of your data and which you can consult upon request.

Log files
When you visit a website, the following data is first stored: your IP address (solely to protect our systems), remote host, data transfers, referring page, as well as date and time. In addition, we will store the user’s device, browser and operating system, for the purpose of optimization.
The processing is performed exclusively for the protection of our systems (avoidance of misuse), for the purposes of statistical analysis and for the optimization of our services and websites. We do not perform personalized evaluation without your prior consent.

Information about cookies
We use cookies to optimize our website. These are small text files that are stored on your computer. These cookies are deleted after closing the browser. Other cookies remain on your computer (long-term cookies) and recognize it the next time you visit. This will allow us to provide you with better access to our site.
You can prevent the storage of cookies by selecting “block cookie” in your browser settings. However, this may limit the functionality of our services.

For more information on how we use cookies, web beacons and similar technologies, see our cookie policy here and for more general information about cookies, see  http://www.allaboutcookies.org .

When you visit our sites, there is certain information that is recorded that is generally anonymous information and does not reveal your identity. If you are logged into your account, some of this information may be associated with your account. We are talking about the following types of details:
• your IP address or proxy server IP address;
• the domain name you searched for;
• the name of your Internet provider is sometimes captured depending on the configuration of your ISP connection;
• date and time of your visit to the website;
• the length of your session;
• pages you have accessed;
• the number of times you accessed our site within a month;
• URL address of the file you viewed and information related to it;
• the website that referred you to our sites; and
• the operating system your computer is using.

We will occasionally use third-party advertising companies to serve ads based on previous visits to our sites. For example, if you visit our sites, you may later see an add-on for our products and services when you visit different sites. Read more about your options in our cookie policy.

If you leave a comment on our site, you can choose to save your name, email address and website in cookies. This is for your convenience so you don’t have to re-enter your information when you leave a new comment. These cookies will last for a year.

If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is discarded when you close your browser.

When you sign in, we’ll also set some cookies to save your login information and your screen views. Opt-in cookies last for two days and cookie screen options last for one year. If you select “Remember me”, your username will last for two weeks. If you log out of your account, login cookies will be removed.

If you edit or publish an article, an additional cookie will be stored in your browser. This cookie does not contain personal data and simply indicates the identification number of the article you have just modified. Expires after 1 day.

Newsletter

This website offers an electronic newsletter to which you can voluntarily subscribe and unsubscribe at any time. Your e-mail address will be used solely to send e-mails, regarding our products, services and any changes we have made to our services that may be considered to be yours. Neither your email address nor your identity will be sold, leased, rented or disclosed to individuals.
We use MailChimp services to send our newsletters, therefore, the following privacy policy is also part of these terms:  https://mailchimp.com/legal/privacy/ .

Data recipients

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable the analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to a Google server in the United States and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Google will not associate your IP address with any other Google data under any circumstances. You can prevent the installation of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purpose described above. You can object to the collection and use of your IP address by Google Analytics at any time with effect for the future. Additional information can be found at:  https://tools.google.com/dlpage/gaoptout?hl=en

This website uses Google Analytics with the “anonimizeIP ()” plugin, so that IP addresses are only processed in abbreviated form to exclude direct references.

Facebook
We may also use communication tools from the social network Facebook, especially from
Product Website Customer Publications. This product generates an irreversible, non-personal tracking (value) from your usage data that may be provided to Facebook for analysis and marketing purposes in the United States. For more information on the purpose and scope of data collection and further processing and use of data by Facebook, as well as your privacy preferences, please refer to Facebook’s Privacy Policy which can be found at  www.facebook.com/ads/website_custom_audiences /  and  www.facebook.com/privacy/explanation

If you wish to object to the use of custom visitors on the Facebook site, you may do so at  www.facebook.com/ads/website_custom_audiences/ . For more information, please visit the EDAA website  http://youronlinechoices.eu/ .

Visitor comments can be checked by an automated spam detection service.

If you are a user or visitor in the European Economic Area, these rights also apply to you:

For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (“GDPR”), we are the ‘data controller’ of your personal data.

The date of this privacy policy is December 1, 2023.
We reserve the right to change this data protection declaration at any time with effect for the future.
From time to time we will need to change this policy to ensure that it remains current with the latest legal requirements and any changes in our privacy management practices.
When we change a policy, we will make sure to notify you of such changes, where appropriate. A copy of the most recent version of this policy will always be available on this page.

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